By KRISTEN A. LEE Dec 26, 2008

Online retailer Amazon.com Inc. called this holiday season its “best ever,” saying Friday that it saw a 17 percent increase in orders on its busiest day – a rare piece of good news in a season that has been far from merry for most retailers, including online businesses. Amazon customers ordered more than 6.3 million items on Dec. 15, compared with roughly 5.4 million on its peak day last year, the company said. It shipped more than 5.6 million products on its best day, a 44 percent surge over 2007, when it shipped about 3.9 million on its busiest day. Amazon’s best-sellers included the Nintendo Wii game console, Samsung’s 52-inch LCD HDTV and Apple Inc.’s iPod touch. Analysts agreed Amazon’s report was good news for the online shopping giant, but they were divided over whether the results indicate strength in online commerce in general. Forrester Research analyst Sucharita Mulpuru said Amazon’s experience shows the current economy is favoring discount retailers, both online and offline. “The Amazon story doesn’t surprise me because Amazon has always traditionally been a leader on price, and they’re one of the first places consumers go when they’re looking for things online,” Mulpuru said. “In many ways they’re like the Wal-Mart of the online world.”

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